![]() ![]() If, however, you find that wiggling the cable or holding it at a certain angle fixes your issue, it could be a problem with the LAN port of your router, in which case you will have to get it repaired at a Comcast Service Center. ![]() If you find any kinks or bends in your cable or find that objects like nails or staples have penetrated it, it means your cable is damaged and has to be replaced. Another common area for problems to occur is your Ethernet cable. Make sure that your Ethernet cable is plugged in securely to the router’s LAN port. If you find that you can connect to your home Wi-Fi network with ease but are unable to access the internet over a wired Ethernet connection, the first thing you need to check is the physical connection to the router. The network may be down due to maintenance reasons, and you can contact your ISP to know when the network will be back up. If, however, you are unable to access the internet over both Wi-Fi and Ethernet, it is most likely an issue with your ISP (Internet Service Provider). If you cannot, then it means the problem is with the Ethernet connection, and you can continue to troubleshoot the issue. To do this, disconnect your system from the Ethernet, connect only to Wi-Fi, and see if you can access the internet. I was used to my Wi-Fi disconnecting at odd times, but I’d figured that an ethernet connection was solid and reliable. How To Fix Your Xfinity Ethernetīefore you begin to troubleshoot problems with your Ethernet connection, you need to make sure that the problem does lie with the Ethernet and not the network as a whole. In this article, I will explain each of the solutions mentioned above and discuss some possible issues that can cause network connectivity issues when connecting via Ethernet. If your Xfinity Ethernet is not working, some of the solutions you can try are restarting or resetting your router or restarting the system you are trying to connect to the internet. And after going through a lot of different articles and forums, I was able to compile a definitive guide of solutions for you to try. Recently I’ve found myself working from home a lot, and having your network go out in the middle of an important meeting just won’t do.Īnd so, I went online to see how I could troubleshoot this problem. It reminded me of the time the Wi-Fi was connected, but I didn’t have internet access.Īt first, I could not understand this as I had no trouble connecting to the internet wirelessly. However, when I tried to connect my laptop to it via an Ethernet cable, I was suddenly unable to connect to the internet. When I first got my Xfinity router, the Wi-Fi worked without any issues. As an Amazon Associate, I earn from qualifying purchases. When you buy through links on my blog, I may earn an affiliate commission. ![]()
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